SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Armaanji (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://armaanji.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Кофта свободна , а штанишки маломерят (обтянули) худова малыша.
Excellent quality, stretch cotton pajamas, perfect sizes. Although they delayed arriving, it's worth the wait. I recommend 100%
Yak on the photo, Soi Groshi vartuya)
Beautiful, my daughter loves me
Slim cotton pajamas, good finish, right sizes according to age. According to purchase
trop mignon
Good quality cotton
Super beautiful and fast delivery
Pajamas are cool, soft, odorless, stretches well. Recommend.
Gostei do tecido, firme e macio, em 3 meses não deformou. Bordado bom também. Recomendo.
Soft but very thin cotton, for use in spring or summer. Otherwise, it looks comfortable on my son, and well size, although very fair
Algodon suave, talla perfecta, a mi hija le gustó mucho.
Nice! Real coton! I recommend
Super Pimp. Pretty good quality
It looked good on my son of 5
Delivery 2 weeks. Jacket in size norms embroidery. Pants are short and narrow (clearly not for 4 years). Son 2,5 will be back to back. not embroidery. Average physique, height about 90. Weight about 15 kg
Excellent knitted cotton. Beautiful, exactly as the picture
i love it and my kids love it, i took bigger size and it fits them perfectly, i will definitely order more.
I like them a lot. I bought several pajamas.
Delivery is very fast. The product corresponds to the description. Size more took, everything came up. The store and I recommend it.
Kiire tarne. Ok
Good article! Good quality, the size is correct, conform to the description! I recommend!
Order received in 2 weeks, with plastic envelope and individual packaging. Product perfectly complies with the description and photos. This pajamas is pretty, well finished and of good quality. The fabric is rather thin but fluid and very soft. The pattern is similar. The finish is pleasant, the seams are sharp and neat. Satisfied with my purchase, I recommend this product and this store.
As described, very good quality and finishes. Good carving and correct colors
Super pajamas with a material at the top! I will recommend at this store without hesitation