Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Armaanji (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://armaanji.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
To the store no complaints. The pillow came broken. I returned the money on the day I received the parcel. Special thanks to the Russian mail.
Delivery is very fast, on May 31st ordered-June 7th received in Krasnoyarsk. The order came in working condition, the packing and the goods are whole. The order is very satisfied. Thank you so much to the store.
Cool thing! All as in the description. Three modes of speed, rotation in the beginning in one direction, then in another. Good massaging. You can in the car, the wire is included. The pillow is not small! Some advantages!!! There are no minuses! Delivery is powerful, 3 days!!!! Recommend! I will take another one)
Es exactamente como se describe. Entregado en 11 días.
Very good quality, wonderful product, I recommend it to everyone!
I came very quickly. It is a pity that the charging is broken. Everything else works. Seller good. I recommend to everyone
Everything is fine. The box is slightly damaged, but the contents are intact and working. Delivery came in about a week. I recommend the store! I took my mother at her request. To be honest, I did not really like this pribluda) so-so massage. But it's a matter of taste, so to speak. Maybe she'll like it.
I ordered May 2, May 4 already brought to the House by courier, that's the speed. Of the minuses, the box is yes, it's crumpled, for a gift in any way. The rest is fine, already tried the first 15 minutes of baldage. Balls twist first in one, then in the other direction, 3 speeds, you choose which. There is a red light. Well, there are magnets, but how much they need a question disputed, I think there is no point for their overpayment. I like everything so far. If anything, I will. Thank you, I recommend. Bought for 1371 rubles. We have in advertising in Moscow with 1 speed and without 1990 magnets.
The goods came quickly, the quality of the goods corresponds to the description. Thank you for the deal.
Great, I brought a courier, there are three modes of speed. Of the minuses, there is no box to order as a gift. The rest of the pros and health, crumbles perfectly on the entire back and neck, and even feet.
товар прибыл раньше чем было заявлено,всё хорошо работет.
Quality product, highly recommended! Of the massage pillows I have - it is the best and most effective.
Great thing. I work at the computer, back and neck constantly in tension. After a working day to fall on a miracle pillow the most it! To buy I recommend, the product is quite high quality.
It performs its function, ideal for back pain and contraception. But it looks like it's gonna break soon. I hope it lasts.
Продавец молодец. Супер быстрая доставка-5 дней, курьером прям на дом. Массажор хороший. Испытал все режимы и скорости... Вывод...регулировка скорости не нужна, лишняя переплата и только. Три черных якобы кнопки по центру, декарация внутри очень слабенькие постоянные магниты, тоже задаром не нужны, лишний расход денег и неудобство при массаже шеи. Товар рекомендую, но с учетом вышесказанного...
Very fast! I have since November some orders have not come!!! Works well.
Ok
All nichtyak, you can take. I put the second in the collections by March 8!!!
The order received, it's OK, everything works. Store 5 stars. Very fast delivery. Thank you so much. Regards Paul.