Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good mug, all included
The product is received in sake but on Ali's website there is no infusion about the movement of the purchase, which strained, for this I will take off the assessment to the store to And the shipment itself is fast. In general, many complain about sdek
Small Report :(. Order for 600 ml
Кувшин для молока такой же качественный и красивый как и на фотографии.
Delivery to Siberia in 12 days. The box didn't crumble. Iron stick-rice cooker, the store put in an additional package and due to this, the pitcher inside is not scratched. On weight this baby is very heavy, metal of sufficient thickness. Non-stick coating is applied qualitatively, no jambs found. I bought this pitcher for beating milk for 1 portion. Inside there is no markup, but it is not necessary, who in the topic, knows that the milk is always poured to the place where the post-stamp begins, going to the spout to Cloth-napkin is deshmanskaya, but this is not the essence as important, because it goes hyft. I'm happy with the purchase, the seller respect. In the farm there is a large pitcher made of stainless steel for 600 ml, and there the metal is soft, scratches even from a wooden spoon, and it is very difficult to wash to clean If this crumb well recommends itself, then I will buy the same for 600 ml. Thank you all for your attention. BB.
Good size, looks good quality, I haven't used it yet.
Delivered very quickly
Пришëл на следующий день после заказа, опробовала, просто класс
Qualitatively made, comfortable handle. Looks nice. Got it in 5 days.
Little
A quality product with a minimalist and smart design which helps you to do a better latte art. It's made of very good material. I'm very pleased with it! Delivery time: 1 month
Norm, came quickly
נשלח תוך שבוע תודה רבהה
Quality is super, delivery too. Before that, I ordered 350ml (I use more than a year already, I'm happy), now I ordered 600 ml.
Good
Хороший товар.
очень крутая молочница)молоко не пригорает,не требует никаких усилий в мытье.) доставка сдэк до дверей,доставили быстро )