We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast shipping and good quality. Advise this and this store~
Thanks for fast delivery and good quality of my new !
Very fast shipping, good quality! Thank you!
came in great condition and as picture, the shipping time was ok arrived as promised
i'm a happy customer!! delivery and quality amazing!
A gift for my son, he loves it
The appearance is tall and clear, the installation is very convenient, the practicality is very good, and the overall is very satisfactory.
Powerful functions, many camera functions are very practical, network stability and transmission quality are stable, and the image is very clear.
Everything is working, it is recommended to buy
Everything works normally the picture quality is clear it is recommended to buy the stores service is very good and the transportation is fast
The picture quality is very clear
Very good camera, can be used when plugged in, the image is clear, the focus range is wide, the pixels of the screen can be seen at close range, and a tripod is also provided.
High pixels, very clear, plug and play, very convenient and smooth, autofocus, very satisfied
The video is very clear, the focus can be adjusted, it is easy to use, it can be used immediately after plugging it in, and the voice sounds very clear, very good!
The installation is very convenient, the appearance is small and exquisite, the network is stable, the image clarity is good!
The camera function is very complete, imaging is also possible, the network transmission is stable, there is no fluctuation, the image is clear and clear, and the imaging is good.
Clear and easy to use, easy to use, wide-angle lens, a large field of view, and the overall fixation is relatively stable, which I think is quite good.
The package was shipped quickly, everything was as described, when my friend and I were videoing, the picture quality was very clear
The camera is very clear, the built-in microphone sound is pure, as described
Recommend this camera, the store service is very good, the transportation is fast
Everything as described, works fine
Great product, arrived in record time… you satisfied!!