Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great!
The goods are delivered quickly. But the KSE service and Russia Post did not agree tracking. There was no warning. Because of this, the parcel was received later.
Like others, is the third buy.
Быстрая доставка, все в лучшем виде, отлично работает. не шумный, только иногда булькает, но не критично. Заказывала уже второй раз в подарок. С продавцом не общалась - не было необходимости. Рекомендую к покупке
It's a minimalist and elegant device. The steam flow obtained is scarce, from echo is the device that produces the least of several I have had. It seems well constructed and I hope it has a useful life of at least 2 years, if not it would not be worth it.
I got it a week ago. At the begining it worked really well. But after few days, it didn’t work and i don’t know why. Then I message the store and they help me enthusiam to solve the problem. Then they figure out because i put too much water in. So guys don’t put a lot water. Very reccomend.
Great humidifier for aromatherapy
Received in good condition! I have used this before and bought again. Able to diffuse the essential oil properly. Design is simple and nice.
все супер..работает хорошо...продавец не уступил ни 1$ .это огорчает..я купил 3 шт.. он пообещал подарок и конечно ничего не положил.осадак не приятный((((
Good quality , Fast shipping
Product as described. Received the item within 10 days in the Netherlands. Very lovely air humidifier for the room.
Came in 12 days from the time of order. The work was not checked, as it was bought as a gift. Came in a slightly crumpled box. Pleasant to the touch, small size.
Im so pleased with this purchase. I bought 2, one for me and 2nd as a gift. Its look beautiful, feels quality made and works perfect. easy to use and leaves clean surface + has a new Type- c port. Shipping was faster then promised! package was excellent. 10/10
Great goods! Delivery took only 19 days. Good packing, excellent quality, even better than presented in pictures. Aroma lamp is almost completely silent, if you listen near, you can hear the electric sound of the diffuser. Consumption is only 5W by 2A, which allows it to feed from a laptop, computer and a paverbank. Tried to feed from the phone, but did not work out, maybe low power. :) The device is extremely portable and light, you can take it anywhere. I will complement the feedback today or tomorrow after testing!
Thank you! Super, we are glad))
Small, convenient to use
Super!
I arrive sooner than expected, for now it works properly, it's just like in the picture, happy with the purchase
Excellent diffusers! I order not the first time! Checked 'has passed all works for a year! And I will order more!
very high quality