Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Armaanji (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://armaanji.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's OK a little thin and smaller than the sizing chart. I should have gone up a size.
My daughter really liked the sweatshirt, very soft
Everything, as in the description, came quickly
Super fast delivery, 3.06 ordered, and 15.06 already received. Cool, we'll order more.
trop petit pour un pull XL :((
Do not like thae fabric
A little short, advised to order one or two more sizes than you have
Too high expectations Cotton cloth for forward than low
Size well, good rendering
It turned out to be even very warm, but over time I think there will be coils, and so everyone likes, but only there were problems with delivery
Super comfortable and pretty thin. I took exactly my size is great except a little just length size but the sleeves impeccable The color is as in the picture (red) Delivered in 7 days!
Aaaaaaaa she is divine! These ears are something with something, I'm just in love with this jacket... Fleece, warm, but as if thin. Already managed to wash 2 da, well, the spools are already there) Alas a short-lived thing ()
01.05-15.05 kolejna bluza od tego sprzedawcy. Teraz inny kolor. Materiał sztuczny. Bluza trochę cienka i prześwituje.
Not good quality sweaters!
Pretty. More synthetic than I expected. But not bad.
My daughter is delighted. Delivery is very fast.
Many thanks to the store! The sweatshirt is excellent, the color is gentle, the threads do not stick out, everything is fine
5star thank you
Cheap horrible material not the right size get like 2 sizes To big to get a baggy fit
Synthetics, but pleasant. At 44 size height 159 cm approx
Insanely soft and cool, the size is perfect
The fabric is a little bit thin but it's so cute!
Very good! Everything is fast and accurate in the description!
It's okay. in size. I advise the store.
Cool, the material dries a little and clings to the skin. Light, slightly translucent. Size XXL it is rather M-L, only sleeves long and wide to the bottom