SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Armaanji (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://armaanji.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A pretty bag, went a week, a large belt tied on knots, a chain on carabiners. There was a nasty smell, but she ran on the balcony in open form and weathered. They did not communicate with the store.
Ideal, but the smell is present ((I hope quickly weathered
i like the bag itself. the material is good and comes as it look. the bag however STINKS of fish and smoke and was very overwhelming when i took it out the packaging. i also dont like that you have to tie the longe straps because the knots take away from the look.
Качественная сумка, нитки внутри не торчат, имеет небольшой запах, вместительная
Bag all as in the description
Handbag is not blue, not blue, but rather gray-blue. Because she was just laid down, she was lost. And so, nothing. Delight did not cause
The order came quickly, to Voronezh In 14 days. The bag is beautiful, the color is super. The quality is excellent. A small smell is present, but not critical. I'm thinking of getting out quickly. I'm happy with the purchase!
I'll tell you right away, take the big one! I chose myself for the event to the dress, it was logical to take a small one. But since at the price they almost the same was the temptation to buy a full size, to then also wear. I did. When I opened the parcel, I thought that the store mixed the size. This is the usual size of the clutch. That's what I imagined. What is smaller then, just like a cosmetic bag or purse? .. Overmeasured, everything is the same on the grid. The length is only indicated by the most protruding points, on the bottom it has 27 cm. The rest of the values are the same. The quality of the bag is good, sewn perfectly, a pleasant milky shade. The chain really liked-with imitation of natural material, not just plastics. Of the minuses, it smells the most disgusting smell of things from Alika-fish, which is usually weathered for a very long time. Most likely, the lining itself, because there is no smell in the closed form. In general, the bag is cool, it looks quite decent. You can take it) you can immediately see that it will be roomy and comfortable.
Photo does not give full information about the size of the bag
Delivery is fast, the description corresponds. Beautiful, roomy. There was a little smell-disappeared in a few days. The lock when opening-closing creaks, it is necessary to lubricate))) to buy I recommend
The bag stopped opening, on the first day
Ideal bag, looks expensive, roomy, good base bag, suitable for the whole wardrobe
It’s really lovely and it shipped to the Uk very quickly. I’m happy!
Сумка очень плохо пахнет! Цепочка вся с потертостями.
super beau j'adore
Классная сумка! Покупаю вторую, эта для подарка. Пользуюсь полтора месяца - появился упор при открывании, надеюсь до конца лета не сломается))).
Love it.
Handbag excellent corresponds to the photos of the store, did not crumple on delivery. Delivery fast is only 10 days in 5post.
Handbag is just fire! Top! The color is very beautiful, gentle coral, sewn very well and the material is quality. Very roomy. I liked everything :)
This is already 3 bags, all as always on top, I recommend to buy