Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Armaanji (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://armaanji.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Please respect the notes of not sending your store brand because it is being done dropshipping, Regarding the product excellent quality delivering in time and form
For such money-fire! Excellent quality. Everything corresponds to the description
As always, an excellent product with fast delivery, bought before another color from the same store. Recommend.
заказываю второй раз, но в другом цвете, водолазка тёплая, приятная телу и очень яркая!! восторг
I did not measure, because I ordered the wrong color, I'll try to sell it. By kind size S-M, the fabric is quite thin
The quality is not bad, but the turtleneck is 44 size
Turtleneck is soft, pleasant, I do not know whether we roll down, washed 1 time, the look has not changed
Soft sweater for the winter. Threads do not stick out, there is no smell
I order not for the first time. I liked it.
Order processed in 17 days. Golfik wonderful, mięciutki, slightly downy, flexible, very pleasant to body. Definitely buy also different color. Strongly recommended! :)
Very pleasant, thin, long sleeves
быстра доставка. размер в размер. оололчень приятное на ощупь. не знаю как на износостойкость. на первое впечатление супер
This feels so nice, very cozy too!
dark watermelon color and very soft material.
Color is more red than Burgundy
The order came intact, good quality, soft fabric, the sleeves are long, the color is very pleasant.
⭐& Middot;⭐& Middot;⭐Fast delivery, pleasant quality
Good quality, good sleeve length. Delivery time was well over 2 months
A good composition, pleasant to the body, at 44 size as needed, does not tighten and does not hang, I'll take another color, the color is very beautiful, it looks expensive expensive expensive
Super. As in the photo. But I want a little more freely, the size L on m will be great
Excellent soft sweater of good quality. Unusual pleasant refreshing color. Shipping and delivery fast. Thank you very much.
ordered largest size available , but still a bit on the small side. further it's a great item.
White turtleneck very translucent, straight very much, keep this in mind when ordering. I dont know how I will wear it
цвет чуть светлее, мягкая
Too beautiful, I will order another color