Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
заказ получила, пришел за месяц, очень довольна, давно хотела такую сумку
super joli, conforme à la description belle couleur
beautiful
The bag corresponds to the description. Good one. The smell is there but that everyone writes about it. He'll be gone in a day. Perfume once and all OK
The bag is exactly like in the picture-very beautiful cherry color, the seams are neat, enough pockets. In the kit there is a belt. The only negative-when packing the handle was pressed to the bag, because of which there was a trace on the wall. But I hope that he will straighten up over time.
On the bag there are 2 scratches, I think they are from a keychain in the form of a letter F. The letter was not packed apparently during transportation and scratched the bag. But the clutch in general in what kind of spots as from glue. A small handbag in perfect condition.
Very nice bag with its accessories. Happy with my purchase which is a kdo for my mother. Very well pack and nicely thank you store
Order arrived just as described. well packaged, no creases.
For this money-the quality is super. As a gift they put an elastic band for hair. Delivered quickly.
Marrrh elegant and arranged from under the shin Brin and the height of the inch and Shui sweet and shed many purposes and excellent excellent bitter and beautiful color black glossy leather
Product of very good quality thank you to the store
not true to color but still very nice - more purple red
algo simple por dentro. Pero bueno.
Great looking bag.
Even better in real life! Thank you store
Very nice
Like in picture. Came in one month. I like it. Quality is good.